REFUND POLICY

Thank you for shopping online at www.a1masala.co.uk you are not entirely satisfied with your purchase, we’re here to help. our refund policy is a follows

You have 7 days to return an item from the date you received it. As this is a food item, to be eligible for a return, the item must be UNOPENED, UNUSED and in the same condition, you received it. Your item will need to have the receipt or a confirmation of purchase.

Once received, we will inspect it and notify you that we have received your return. If we are satisfied that your item meets our return requirements, we will initiate a refund to your original method of payment. we will refund the customer within 14 days of receiving the goods back.

You will be responsible for paying your own shipping costs for returning the item unless the goods are faulty. The original shipping cost is also non-refundable.

If you have any questions on how to return your item to us, please contact us on 07915673746.


Registration Name: KD Pleasure Ltd
Place of Registration: Loughborough
Registered Office Address: 19 Maple Road, Loughborough, United Kingdom, LE11 2JL
Company’s Registered Number: 11460070